At Timeless Craftsmanship, we prioritize a seamless and secure shopping experience for all our customers. This Payment Policy outlines the methods of payment we accept, the terms surrounding payment processing, and any additional information you may need for completing your purchases with us.

 

By using our website and making purchases, you acknowledge and agree to the following payment terms and conditions.

 

We accept a variety of payment methods to ensure that you have a smooth checkout experience. These methods include:

 

Credit and Debit Cards: We accept major credit and debit cards, including:

 

Visa

MasterCard

American Express

Discover

PayPal: For added convenience, we offer PayPal as an alternative payment method. You can complete your payment securely through your PayPal account.

 

Apple Pay: If you prefer to pay using Apple Pay, we accept this option for both domestic and international customers.

 

Bank Transfers: For larger purchases or business transactions, we offer bank transfers. Please contact our customer support team for details and to initiate the transfer.

 

Gift Cards and Coupons: We also accept gift cards and promo codes for discounts. These should be entered during the checkout process.

 

After you complete your purchase, you will receive an order confirmation email. This serves as a receipt and acknowledgment of your order. However, please note that this does not constitute an acceptance of your order. Acceptance of your order is only finalized once the payment is successfully processed and the product is shipped.

 

Timeless Craftsmanship uses secure payment gateways to process your payments safely. All sensitive information, such as credit card numbers and billing details, is encrypted and processed using the highest industry standards for security.

 

Payment Authorization: When you place an order, your payment method is authorized and charged upon checkout. In the case of failed payment authorization, we will notify you, and the order will not be processed until the payment is successful.

 

Currency: All payments are processed in US Dollars (USD), and any exchange rate applicable will depend on the payment method and your financial institution.

 

Product Pricing: The prices for products on our website are subject to change without notice. While we strive to keep the pricing accurate, errors can occur, and we reserve the right to correct any inaccuracies in pricing.

 

Sales Tax: Applicable sales tax will be added to your order based on the shipping destination and the sales tax rates in effect at the time of purchase. The tax rate will be calculated at checkout, and you will be provided with an updated total before confirming your payment.

 

Customs Duties and Taxes: For international orders, customs duties, taxes, and import fees may apply, which are the responsibility of the customer. We encourage you to check with your local customs authority to understand any additional fees that may apply.

 

Order Modifications: Once your order is placed, we may be able to modify the details, such as the shipping address or items, but this can only be done before your order is processed. To request modifications, contact our customer support team at support@timelesscraftsmanship.com as soon as possible. We cannot guarantee that changes can be made once the order is in the fulfillment stage.

 

Order Cancellations: If you wish to cancel your order, please contact us within 24 hours of placing the order. If the cancellation request is received after the order has been processed or shipped, it may not be possible to cancel the order. In such cases, you may need to follow our Refund and Returns Policy.

 

We take payment security seriously. Our website uses SSL encryption (Secure Socket Layer) to ensure that all transactions are processed securely. Our payment processors are PCI DSS compliant, and we never store your payment details in our database.

 

Fraud Prevention: To protect both our customers and business from fraudulent transactions, we may perform additional verification checks on certain orders. If we suspect fraud or unusual activity, we may contact you to verify your identity and secure your payment.

Refunds: If there is an issue with your order, such as a defective product or an incorrect item being sent, you may be eligible for a refund. Refunds will be processed according to our Refund and Returns Policy.

 

Payment Disputes: In the event of a payment dispute or chargeback, we encourage you to first contact our customer service team. If a dispute is not resolved and a chargeback is filed, we may take steps to recover the amount, including involving third-party collections agencies.

 

For customers outside the United States, your credit card issuer or payment method provider may apply a currency conversion fee. This fee is determined by your financial institution and is not controlled by Timeless Craftsmanship.

 

In certain cases, your bank or payment provider may place a hold on the payment amount while the authorization process takes place. This is a standard procedure and may not be visible to you at the time of checkout. It typically resolves within a few days and does not affect your payment.

 

We may update this Payment Policy from time to time to reflect changes in our business operations, legal requirements, or payment processing practices. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting.

 

For questions about payments, please contact our customer support team at support@timelesscraftsmanship.com or call us at (859) 555-1234.